General Terms and Conditions of Hilbert & Hegele Design
§1 Applicability to Entrepreneurs and Definitions
(1) The following General Terms and Conditions apply to all deliveries between us and a consumer in the version valid at the time of the order.
Consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities (§ 13 BGB).
§2 Conclusion of Contract and Storage of Contract Text
(1) The following regulations regarding the conclusion of a contract apply to orders placed via our online shop.
(2) In the event of contract conclusion, the contract is concluded with
Hilbert & Hegele Design
GbR with Kilian Hegele, Laurin Hilbert
Schapplachhalde 11
D-73525 Schwäbisch Gmünd
Registration number -
Register court -
(3) The presentation of goods in our online shop does not constitute a legally binding contractual offer but a non-binding invitation for the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
(4) When an order is placed in our online shop, the following rules apply: The consumer submits a binding contractual offer by successfully completing the order process provided in our online shop.
The order is placed in the following steps:
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Selection of the desired goods
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Confirmation by clicking the "Add to Cart" button
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Review of the details in the shopping cart
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Clicking the "Checkout" button
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Registration in the online shop after signing up and entering login details (e-mail address and password)
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Final review and correction of the entered data if necessary
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Binding submission of the order by clicking the "Order with obligation to pay" or "Buy" button
Before submitting the binding order, the consumer can return to the page where the details were entered and correct any input errors by using the "Back" button in their internet browser or cancel the order process by closing the browser. We confirm receipt of the order immediately by an automatically generated e-mail ("Order Confirmation"). With this confirmation, we accept your offer.
(5) Storage of Contract Text: We will send the order details and our General Terms and Conditions via e-mail. The General Terms and Conditions can also be accessed at any time on our website. For security reasons, your order details are no longer accessible via the internet after completion.
§3 Prices, Shipping Costs, Payment, Due Date
(1) The stated prices include statutory VAT and other price components. Any additional shipping costs will be displayed separately.
(2) The consumer has the option to pay by credit card (Visa) and instant bank transfer, as well as Google Pay, Apple Pay, or PayPal.
(3) If the consumer chooses prepayment, they must transfer the purchase price immediately after contract conclusion.
§4 Delivery
(1) Unless otherwise clearly stated in the product description, all items offered by us are ready for immediate dispatch. Delivery takes place within a maximum of 5 business days. The delivery period begins in case of prepayment on the day after the payment order is issued to the transferring bank and for all other payment methods on the day after contract conclusion. If the delivery period ends on a Saturday, Sunday, or public holiday at the delivery location, it is extended to the next business day.
(2) The risk of accidental loss or deterioration of the sold goods does not transfer to the buyer until the goods are handed over.
(3) Outside of Germany, we deliver to the following countries:
Belgium, Denmark, France, Greece, Italy, Croatia, Latvia, Luxembourg, Netherlands, Norway, Portugal, Sweden, Slovenia, Spain, Hungary, Austria.
A flat shipping fee of €4.90 applies to deliveries in these countries.
The estimated delivery time is 6-7 business days.
§5 Retention of Title
We retain ownership of the goods until full payment of the purchase price has been made.
§6 Right of Withdrawal for Consumers
Right of Withdrawal for Consumers
Consumers have the right to withdraw from this contract within fourteen days without stating any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.
To exercise your right of withdrawal, you must inform us
Hilbert & Hegele Design
GbR with Kilian Hegele, Laurin Hilbert
Schapplachhalde 11
D-73525 Schwäbisch Gmünd
E-mail: info(at)deintak.de
by means of a clear statement (e.g., a letter sent by post or e-mail) regarding your decision to withdraw from this contract. You may use the attached model withdrawal form, but it is not mandatory.
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments received from you, including delivery costs (except for additional costs incurred if you chose a delivery method other than the cheapest standard delivery offered by us), without undue delay and no later than fourteen days from the day we receive notice of your withdrawal.
For this refund, we will use the same payment method that you used in the original transaction unless expressly agreed otherwise. In no case will you be charged fees for this refund.
We may withhold the refund until we have received the returned goods or until you have provided proof that you have sent the goods back, whichever occurs first.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day you notified us of the withdrawal. The deadline is met if you dispatch the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
End of Withdrawal Policy
§7 Withdrawal Form
Model Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and send it back.)
To:
Hilbert & Hegele Design
Schapplachhalde 11
D-73525 Schwäbisch Gmünd
or
E-mail: info(at)deintak.de
I/we hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ()/the provision of the following service:
Ordered on ()/received on (): __________________
Name of consumer(s): __________________________
Address of consumer(s): ________________________
Signature of consumer(s) (only for notification on paper):
Date: ________________
(*) Delete as applicable.
§8 Warranty
The statutory warranty regulations apply.
§9 Contract Language
The contract language is exclusively German.
Status of Terms and Conditions: February 2025
General Terms and Conditions provided free of charge by agb.de